Description

• Work-in-Progress Oversight
• Conduct on-site assessments during flyadeal-related maintenance activities to monitor work progress, adherence to standards, and compliance with SLA requirements.
• Verify that MRO providers adhere to GACA, FAA, EASA, and airline operational standards during ongoing maintenance.
• Performance Monitoring and Reporting
• Evaluate outsourced providers’ adherence to contractual obligations and SLA benchmarks, including response times, defect rectification, and maintenance quality.
• Log oversight findings in AMOS, categorizing issues by severity and ensuring traceability.
• Prepare detailed performance reports and share findings with the Sr. Manager and relevant stakeholders.
• Discrepancy Resolution
• Identify and document non-conformities and escalate unresolved discrepancies as necessary.
• Monitor the implementation of corrective and preventive actions by the providers and track resolution progress.
• Provider Performance Reviews
• Participate in periodic reviews of contracted providers to evaluate operational reliability, compliance, and performance metrics.
• Provide recommendations for contract renewals, amendments, or terminations based on performance data.
• Collaboration and Process Improvement
• Work with internal teams to develop recommendations for enhancing outsourced maintenance processes.
• Identify opportunities for efficiency gains and recommend procedural changes to strengthen vendor operations.

Requirements

• Bachelor’s degree in an aviation-related field or equivalent GACA/FAA/EASA Airframe and Power Plant certification.
• Minimum of 8 years in aviation maintenance or 5 years in aviation maintenance quality.
• Strong knowledge of A320 aircraft maintenance, including operational and technical requirements, to effectively oversee MRO performance.
• In-depth understanding of aviation regulations, including GACA, EASA, or FAA standards. Proficiency in AMOS or similar maintenance tracking software.
• Familiarity with SLA development and monitoring.